ACRC’s International Direct Care Summit 2026

November 5th

Access to login will be available starting at 3pm CST on November 4th

All times below are in CST

Agenda

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All times below are listed in Chicago/CST. Use the chart above to find your time zone.

To view a presenter bio, click on their name.

 

Agenda

time iconNovember 5, 2026 07:30 am

Welcome Plenary - Roots and Wings: Culture, Identity, and the Power of Belonging

Culture shapes how we understand ourselves, where we belong, how we experience adversity, and where we turn for healing. In this powerful international conversation, panelists will draw from diverse perspectives to explore the connections between identity, trauma, resilience, and growth, and examine what becomes possible when family, kinship, community, language, spirituality, and connection to place are recognized as essential foundations for well-being.

speaker headshot International Panel
.
speaker headshot Lisette Burton, Facilitator
J.D., Chief Policy & Practice Advisor ACRC
time iconNovember 5, 2026 08:30 am

Break

time iconNovember 5, 2026 09:00 am

Keynote - The Inner Work of Helping Others: Identity, Mindset, and Leadership

For professionals who work alongside children, young people, and families, our own identities and histories inevitably influence how we connect, respond, and lead. Some carry experiences of childhood adversity or trauma that are openly shared; others hold stories their colleagues and the young people they serve may never know. 

Drawing from his personal and professional journey, Isaac Etter explores the intersection of identity, mindset, and purpose and what it means to do the inner work of understanding ourselves while dedicating our lives to helping others. This thought-provoking keynote invites professionals at every level to examine the stories and beliefs that shape how they show up, recognize the strengths within their lived experiences, and cultivate a mindset that creates room for continued growth. Because when we believe that every young person has the capacity to grow beyond what has happened to them, we must also believe it for ourselves.

speaker headshot Isaac Etter
Partnership Growth Here Now Health (UNITED STATES)
time iconNovember 5, 2026 10:00 am

Break - Virtual Movement & Mindfulness Break

speaker headshot Jess Linick
Lionheart
time iconNovember 5, 2026 10:30 am

Workshop A1 - Presence Under Pressure: Mindfulness Skills for Working (and Surviving) on a Secure Unit

Working on a secure residential unit doesn't leave much room for calm — one minute it's quiet, the next you're managing a crisis and still expected to stay level-headed. This 90-minute session covers what it takes to stay grounded in that environment, and how to use that same skills with the youth in your care.

 

We'll start with what gets in the way of being mindful on shift — burnout, compassion fatigue, constant vigilance, life events. From there, we'll cover practical mindfulness techniques built for real shifts, not silent meditation: quick tools you can use mid-crisis or right before walking into a tense situation.

 

Finally, we'll look at how to bring these skills to the youth you work with — using mindfulness to de-escalate and co-regulate, and how your own calm can shift the tone of a moment more than anything you say.

 

You'll leave with a better sense of what throws you off, tools you can use on shift, and ways to pass those skills on to the kids you serve.

speaker headshot Amanda Pryor
MSW, LCSW, CSAYC, Executive Director, Advocacy and Training Alliance, LLC (UNITED STATES)
time iconNovember 5, 2026 10:30 am

Workshop A2 - Healing Adults to Heal Children: Building a Trauma-Informed Culture of Care in Ethiopia.

Transforming child welfare in Ethiopia requires more than programs—it begins with healing those who care for children. Many adults working with children carry unresolved trauma, reinforcing a critical truth: disrupting generational cycles requires adults to develop resilience and healing.

At All God’s Children International’s (AGCI) House of Hope Abyssinia in Addis Ababa, this understanding has inspired a trauma-informed culture grounded in the belief that “healed adults heal children.” Staff learn to recognize trauma, explore their own histories, build resilience, model healthy relationships, and support families toward reunification.

Over four years, 99% of reunified children have remained safely in family or community care one year after transition, while children have experienced an average 65% reduction in trauma symptoms.

This approach now extends beyond the transition home. Police, child welfare professionals, policymakers, and community leaders are being equipped to respond differently to vulnerable children. This presentation demonstrates how investing in adult healing improves outcomes, reduces traumatic transitions, strengthens families, transforms systems, and offers a replicable model for Ethiopia, Africa, and beyond.

speaker headshot Dereje Zeleke
PhD Social Work Candidate, MA, Country Director (ETHIOPIA)
speaker headshot Angelyn Salyer
Africa Programs Director, All God's Children International Ethiopia (ETHIOPIA)
time iconNovember 5, 2026 10:30 am

Workshop A3 - Carrying Home with You: Culturally Grounded Support for Children on the Move

Children who arrive in a new country without their families carry much more than the experiences of their journey. Bringing together perspectives from Italy and the United States, this workshop explores how culturally grounded relationships and practices can foster trust, belonging, and well-being for unaccompanied children on the move. Presenters from GEOS Foundation will share how Cultural Ambassadors help bridge language, culture, and lived experience, while Everstand's Caminos program will offer lessons learned from embedding culturally and linguistically responsive care, individualized support, and connections to family and community throughout their service model. Together, the presenters will invite participants to consider how we can shift from simply helping young people adapt to a new environment to creating spaces where their identities, cultures, voices, and connections remain sources of strength throughout the journey.

speaker headshot Abdulaye Dabo
Cultural Ambassador, GEOS Foundation (ITALY/SENEGAL)
speaker headshot Abdlelah Mounir
Cultural Ambassadors, GEOS Foundation (ITALY/MOROCCO)
speaker headshot Kelly Berger
LCSW-C, Executive Director, Caminos Programs, Everstand (UNITED STATES)
time iconNovember 5, 2026 11:30 am

Break

time iconNovember 5, 2026 11:45 am

Critical Conversations - Replacing Coercive Interventions

speaker headshot David Paxton
MA, LISW-S, Executive Vice-President of Learning, The NCTC The Village Network
time iconNovember 5, 2026 11:45 am

Critical Conversations - Healing Through Fun

speaker headshot Dolly Williams
LCMHC/ NCC,LRT, CTRS, Director of Recreational Therapy New Hope Treatment Centers (UNITED STATES)
speaker headshot Keith Webb
Director of Residential and Educational Milieu Services Walker, Inc. (UNITED STATES)
speaker headshot Joanna Bell
Director of Behavior Support and Family Connections Walker, Inc. (UNITED STATES)
time iconNovember 5, 2026 11:45 am

Critical Conversations - Supporting Families' Needs through Youth & Family Advisory Boards

speaker headshot Jackie Yusko
Associate Executive Director for Programs and Services, LaSalle School
speaker headshot Katrina Edmon
Chief Operating Officer, MCHS Family of Services
speaker headshot Michelle Smith-Carrigan
Family Engagement Specialist, LaSalle School
time iconNovember 5, 2026 11:45 am

Critical Conversations - Developing the Workforce by Connecting College Students w/ New Professionals

speaker headshot Deb Getz
President, Child and Youth Care Certification Board
time iconNovember 5, 2026 12:45 pm

Break

time iconNovember 5, 2026 01:00 pm

Plenary - The Case for Compassion: How a Culture of Compassion will Revolutionize Residential Interventions

In modern behavioral healthcare, the term “trauma-informed care” has been thrown around so loosely and so often, that it has lost most of its meaning. What do we all collectively mean when we say “trauma-informed care”? What does that mean to a front-line staff in a residential setting? It means compassion. In this plenary session, the team at New Hope Treatment Centers will walk us through how the seemingly simple act of compassion has the power to revolutionize your program, and the industry more broadly. Rooted in the science and studies of Dr. Stephen Trzeciak, best-selling author of “Compassionomics: The Revolutionary Scientific Evidence That Caring Makes a Difference”, this session will explore where residential interventions have been, where they are, and where they must go to get the best outcomes for youth and families. This promises to be informative, inspirational, active, and everyone will walk away with new ideas, new energy, and a new commitment to building a culture of compassion!

speaker headshot Matt Simon
COO New Hope Treatment Centers (UNITED STATES)
speaker headshot Kiara Nalle
Mental Health Ambassador New Hope Treatment Centers (UNITED STATES)
speaker headshot Kim Hudson
Residential Director New Hope Treatment Centers (UNITED STATES)
speaker headshot Lindsey Morgan
Performance and Quality New Hope Treatment Centers (UNITED STATES)
time iconNovember 5, 2026 02:00 pm

Break

time iconNovember 5, 2026 02:15 pm

Plenary - From Belonging to Becoming: Engagement, Independence, and Empowerment through Māori Wisdom

Fostering belonging and applying relational/trauma informed practice is essential, but alone not enough to empower young people.  

Through actively applying the lessons learnt through Rites of Passage, Māori Wisdom, and Leading Several Educational Communities and Specialist Schools, I have begun to consider an ongoing question:  

How can we foster engagement, independence and empowerment that is intrinsically motivated?

By using ancient wisdom, neuroscience and the context of our day to day realities, this presentation presents a simple framework, relevant and accessible for anyone to use.  It will support as a tool for you, your teams and the young people you work with.  To develop wellbeing, intrinsic motivation, empowerment, independence and a sense of hope for our youth and our communities in the future.

speaker headshot Stephen Evans
Tumuaki (Principal), Te Whānau o Ōtūmatua (NEW ZEALAND)
time iconNovember 5, 2026 03:15 pm

Break

time iconNovember 5, 2026 03:30 pm

Keynote - Transitions Into Care: Best Practice for a Skillful Admissions Process

Join and engage our distinguished panel of experts in youth and family peer support and trauma-attuned residential interventions. The presenters will discuss current approaches to designing and implementing a trauma responsive admission experience that is youth centered and family driven. This one is not to be missed!

speaker headshot Diane Lamond
Director of Admissions, Resource Residential Treatment Facility (UNITED STATES)
speaker headshot Delman "Myles" Williams
Youth Advocate, Hillsides (UNITED STATES)
speaker headshot Christina Sackett
Hull's Voices Liaison, Hull Services (CANADA)
time iconNovember 5, 2026 04:30 pm

Break

time iconNovember 5, 2026 04:45 pm

Plenary - Transforming Relationships through Circle Practice Over Time: Lessons From a Residential Program in New Hampshire

Is Circle Practice a way to transform care? Circle is an Indigenous practice rooted in shared values, storytelling and ceremony. In work shaped by rapid response and crisis management, we can fall into surface-level understandings of one another that lead to conflict in high-stress situations. By slowing down, listening closely, and learning where each person is coming from and what they value, Circle can strengthen relationships and significantly improve community morale. This workshop will briefly introduce Circle Practice and explore the 15-year evolution of Restorative Circle Practice at The Home for Little Wanderers. A multidisciplinary team from New Hampshire will share recent experiences keeping Circles with youth and staff. Through candid stories about the fits and starts of their process, frontline staff will describe how they have integrated Circle Practice and adapted to barriers along the way.

speaker headshot Audrey Bethel
M.Ed, Director of Community-Based Learning and Clinical Integration The Home for Little Wanderers (UNITED STATES)
speaker headshot Femi Olawuyi
Campus Coordinator The Home for Little Wanderers (UNITED STATES)
speaker headshot Sharon Kibogy
Residential Supervisor The Home for Little Wanderers (UNITED STATES)
speaker headshot Naomi Ruth Thompson
J.D., Director of Diversity, Equity, Inclusion, and Belonging The Home for Little Wanderers (UNITED STATES)
speaker headshot Elizabeth Woodruff
LICSW, Director of Clinical Training and Implementation The Home for Little Wanderers (UNITED STATES)
time iconNovember 5, 2026 05:45 pm

Break - Virtual Movement & Mindfulness Break

speaker headshot Jess Linick
Lionheart
time iconNovember 5, 2026 06:15 pm

Workshop B1 - Reimagining Family Engagement: Culturally Rooted Strategies to Support Healing and Connection

This session explores trauma-informed, culturally responsive approaches to partnering with families. Drawing on 30 years of experience, the presenter shares practical tools to honor families’ values and strengths. Focusing on Latino families and fathers, participants will learn to build trust, reduce barriers, and create inclusive, healing-centered systems grounded in justice and authentic partnership.

speaker headshot Amanda Quiroz-Guajardo
CEO/Founder & Trainer, Off To A Good Start, LLC (UNITED STATES)
time iconNovember 5, 2026 06:15 pm

Workshop B2 - Assessment and Intervention: Working with Youth with Problematic Sexualized Behaviors

speaker headshot Laurann Young
LPCC-S, Director of Program Development and Fidelity for Residential Services The Village Network (UNITED STATES)
speaker headshot Bryan Funk
MA, LPC, LMHC, Clinical Program Director, PREA & Intake Coordinator, Chief Administator, Residential Treatment Program Bethany (UNITED STATES)
speaker headshot Jessica Agyekum
LISW-S, Regional Clinical Director The Village Network (UNITED STATES)
time iconNovember 5, 2026 06:15 pm

Workshop B3 - A Crash Course in the Expressive Therapies Continuum

This presentation aims to provide a comprehensive introduction into the therapeutic framework behind using creative arts in mental health treatment. It will offer a beginner-friendly overview of expressive arts therapy that is digestible whether participants are new to the approach or have been practicing it for years. Attendees will learn ways that the Expressive Therapy Continuum (ETC) is integrated into existing clinical theoretical approaches, along with suggested activities that can then be added to their growing professional repertoire of clinical interventions.

speaker headshot Kathleen Bautista
LMHC, Clinician, The Home for Little Wanderers (UNITED STATES/PHILIPPINES)
time iconNovember 5, 2026 06:15 pm

Workshop B4 - Creating Workplaces Where Everyone Thrives: Strengthening Staff Support

Direct care professionals spend their days caring for others while often managing responsibilities and challenges in their own lives. While we cannot control the experiences employees face outside of work, we can intentionally create workplaces that give them the best opportunity to succeed. This session explores how leaders and their Employee Assistance Program can partner to build a culture of support, respond effectively to personal and workplace challenges, and strengthen employees before they reach a crisis. Participants will learn practical strategies that foster trust, strengthen resilience, and create environments where staff feel supported and valued. The result is a healthier workforce, improved retention, and better outcomes for both employees and the people they serve.

speaker headshot Megan Andrews
LCSW-R, Employee Assistance Program Director, Child and Family Services of Erie County (UNITED STATES)
time iconNovember 5, 2026 07:15 pm

Break

time iconNovember 5, 2026 07:30 pm

Plenary - Hire the Who, Train the What: Building a Sustainable Workforce That Children Can Trust

What if recruitment and retention were not simply workforce challenges, but essential elements of Strive Community Care’s therapeutic care model and Strategic Workforce Plan? At Strive, our workforce plays a vital role in delivering care. A skilled, engaged and values-aligned workforce enables consistent, relationship-based and trauma-informed practice, translating strategic priorities into safe and meaningful outcomes for children and young people.

In residential care, children and young people experience Strive through the frontline practitioners who show up each day. When practitioners are relational, culturally responsive, emotionally regulated, skilled and well supported, the workforce becomes part of the therapeutic intervention. Conversely, punitive, reactive or compliance-driven workplace cultures can affect safety, connection, stability and quality of care.

This engaging session explores Strive’s alternative approach to attracting, selecting and retaining direct care practitioners. Qualifications and experience remain important, but Strive also prioritises empathy, calmness under pressure, reliability, cultural humility, practical capability, emotional resilience and the capacity to build authentic relationships. Candidates must demonstrate that their judgement, conduct and commitment align with Strive’s values. The approach recognises lived experience, community knowledge and relational strengths, then deliberately builds practice capability through training, coaching and reflective supervision.

Participants will consider how reflective practice, psychological safety and learning-focused accountability can strengthen capability, engagement and retention more effectively than blame and punishment. This does not lower expectations for safety or professionalism; it creates the conditions for people to learn, take responsibility and consistently deliver the required standard of care.

Through practical examples, candid stories and interactive discussion, the presenters will connect People and Culture practice with trauma-informed care and everyday relationship quality. Attendees will examine why staff wellbeing, supervision and relational continuity are quality-of-care issues, and how leaders can support the people who hold children’s distress. Participants will leave with practical ideas and a simple challenge: stop hiring only for what people know, and intentionally build the workforce needed to provide care children and young people can trust.

speaker headshot Ryan Dempsey
Managing Director & Co-Founder, Strive Community Care (AUSTRALIA)
speaker headshot Kitty Jeffreys
People & Culture Business Partner, Strive Community Care (AUSTRALIA)
speaker headshot Loku Priyantha
People & Culture Manager, Strive Community Care (AUSTRALIA)
time iconNovember 5, 2026 08:30 pm

Break

time iconNovember 5, 2026 09:00 pm

Workshop C1 - The Case for Defining Complexity in Residential Care

Across countries and systems, young people with multiple and intersecting needs are described as "complex," "high-acuity," "high-risk," "hard to place," and countless other labels. But what happens when the language we use locates complexity within young people rather than examining the experiences, relationships, environments, and systems surrounding them? Drawing on The Arches Foundation's recent publication and belief that the sector requires a contemporary, evidence- and trauma-informed understanding of complexity, this session invites participants to reconsider how we understand and talk about young people whose needs cross traditional service boundaries. Participants will explore how our definitions and assumptions influence practice and consider what changes when we look beyond labels to examine the relational and systemic factors contributing to complexity.

speaker headshot Sarah MacLeish
Co-Founder & Co-Managing Director, Arches Foundation (AUSTRALIA)
speaker headshot Darren Giddens
Co-Founder & Co-Managing Director, Arches Foundation (AUSTRALIA)
time iconNovember 5, 2026 09:00 pm

Workshop C2 - Listening Before Leading: What 4,000 Young People Taught Us About Safety and Support in Japan

Supporting young people does not always begin with conversation. Sometimes it begins with creating spaces where they can simply exist without judgment or expectation. This workshop shares how 3Keys has used research, digital innovation, and youth voice to develop new approaches that respect young people's readiness, privacy, and autonomy while expanding pathways to trusted support. Participants will consider how these insights can inform practice across cultures and service settings.

speaker headshot Takae Moriyama
Representative Director Certified NPO 3keys (JAPAN)
time iconNovember 5, 2026 10:00 pm

Break

time iconNovember 5, 2026 10:15 pm

Closing Plenary - Roots and Wings: Culture, Identity, and the Power of Belonging

Culture shapes how we understand ourselves, where we belong, how we experience adversity, and where we turn for healing. In this powerful international conversation, panelists will draw from diverse perspectives to explore the connections between identity, trauma, resilience, and growth, and examine what becomes possible when family, kinship, community, language, spirituality, and connection to place are recognized as essential foundations for well-being.

speaker headshot International Panel
.
speaker headshot Lisette Burton, Facilitator
J.D., Chief Policy & Practice Advisor ACRC

Frequently Asked questions


Yes, you will need to register through ACRC. Register here: https://members.togetherthevoice.org/event-6684595
Access to login will be available starting at 3pm CST on November 4.
The information you provide upon registration will only be used to establish you as a user on the platform and to create your login credentials. It will not be used for any other purposes.
Yes, the vFairs platform is compatible with any computer or mobile device and any browser.
No, this event is not free. Please review the registration options here: https://members.togetherthevoice.org/event-6316184
The recordings will be available for 30 days after the event.
The ALL IN registration option allows for all staff, board members, foster parents and volunteers in your organization to register at no additional cost.
Yes, certificates are available for all presentations except the critical conversations. To receive any certificate all presentations must be viewed LIVE.
-NASW Certificates - Attendees can earn up to 6 NASW CE credits by attending the LIVE presentations noted in red.
-Attendance certificates will be available by attending the LIVE Keynotes & Workshops.
No certificates will be given out for viewing presentation recordings.